Terms & conditions

About Us Versatile Bathrooms are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at andrea.enquiries@versatilebathrooms.co.uk.

Our Contact details:
Versatile Bathrooms
Flaval House
Caldwell Road
Nuneaton
Warwickshire
CV11 4NB
United Kingdom
Phone: 0870 774 1719
Fax: 01223 882445
Email: enquiries@versatilebathrooms.co.uk
VAT Registration Number 854 8384 84

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment.

We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.

Shipping And Handling Your order will be delivered via a courier company.

Delivery Schedule You will be contact within 7 working days by our courier company to arrange the delivery of your items with you. The courier company are a door step delivery service only, please ensure that you are able to move the items from a palette into your house/garage or have an able bodied person to help you as the delivery driver is only insured to up to the door step.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK 15% VAT is added.

Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee provided they have not been used or fitted and in the original packaging.

Reaching Us If you need to reach us, please email us on lesley [dot] ohagan [at] eluvia [dot] com, alternatively, you can call on 0870 774 1719 (International +44 0870 774 1719) or fax us on 01223 882445 or write to us at Flaval House Caldwell Road Nuneaton Warwickshire CV11 4NB United Kingdom

Privacy Policy Versatile Bathrooms do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes

Returns Policy A 14 day money back guarantee is offered on all our products. If for any reason you are not completely satisfied with your purchase, simply contact us and we will collect the product/products and on inspection refund any monies due.
These terms are subject to the following:
1) The product/products must not been used or fitted.
2) The product/products must be boxed in original packaging.
3) We must be notified within 14 days of delivery.
This does not affect your statuary rights.